Managing tax knowledge

GEOFF HADDOW and PHILIP GREENFIELD of PricewaterhouseCoopers Tax Knowledge and Innovation Team comment on the challenges faced by all types of tax practitioner in collecting and communicating tax knowledge around the practice.

KNOWLEDGE IS POWER so they say. Tax knowledge is critical to any tax practice no matter how large or how small. Knowledge management is now a recognised science but in essence managing tax knowledge in this context is about recognising it gathering it and organising it before making it available both within a practice and to clients. All knowledge is unique to a practice though originally it may have resulted from information which has been bought in or licensed as well as created.

Build on technical expertise

Knowledge comes from leveraging tax technical expertise and combining it with training and professional development needs the enthusiasm of support staff and innovative...