Reflecting on a year at TaxAid and Tax Help for Older People

At the beginning of 2022 the charities were still facing the challenge of the Omicron variant and its possible implications. By the end of the year we have learned to live with the pandemic and are getting to grips with the ‘new normal’. In many ways the year has been one of consolidation as we got used to the new ways of working we have developed in response to the pandemic in particular the efficiencies of the two tax charities working together. The two charities remain distinct with different client bases and needs but wherever there is scope we work together. As ever all we have accomplished is thanks to our staff our volunteers our donors and our trustees.

The many letters and cards from grateful clients whose lives have been changed by the help we give are testimony...