HMRC’s wide scoped business and corporate enquiries

Whichever part of HMRC the comparatively larger business is the target of these corporate enquiries are typically carried out by a team of officers. This calls for increased resources being required at the business’ end ie more people and time resources and so costs too. These enquiries are not to be confused with regular compliance checks into personal tax returns or simpler corporation tax returns which typically focus on a single tax year or accounting period and sometimes just a handful of aspects. The larger business enquiries discussed in this article are those that significantly disrupt the owners’ lives and/or their finance team’s and/or their advisers’.

What is a customer compliance manager?

HMRC aims to ensure continuity (in terms of contact) and a deeper industry specific understanding of the business (or ‘customer’ as the department calls them). HMRC appoints a dedicated customer compliance manager (CCM)...