Helping hand
KEY POINTS
- Do not dismiss HMRC as a source of help for taxpayers.
- The needs enhanced support service can help with many areas of personal tax and tax credits.
- In 2016-17 the service received more than 100 000 calls.
- Tax Help for Older People and TaxAid can also assist.
Just as you are recovering from the self-assessment deadline a friend calls to say their brother is having trouble with his tax affairs and asks whether you could take a look.
This is not uncommon – most of us are approached at some point in our careers to help a vulnerable friend or relative. Or perhaps a client who has a tax problem outside your immediate area of authorisation cannot afford to pay you to extend your services?
Assisting in such circumstances is often straightforward...
Please reach out to customer services at +44 (0) 330 161 1234 or 'customer.services@lexisnexis.co.uk' for further assistance.