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What motivates businesses to appoint an agent to help them deal with their tax obligations?
KEY POINTS
- Most small and medium-sized businesses use a tax adviser.
- Sole traders and micro businesses are more likely to take care of their tax affairs unaided.
- Recommendation is the chief influence on deciding which adviser to use.
- HMRC’s digital services are generally viewed positively.
Most small and medium-sized enterprises (SMEs) use an adviser to aid them through the mire of their tax and accounting responsibilities. Despite promises from successive governments that red tape would be cut and the tax burden reduced business owners have to devote too much time reporting to HMRC as well as acting as unpaid tax collectors in the case of PAYE. It is hardly surprising that most prefer to share if not entirely pass on that load with an expert.
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