Payroll Alliance wants examples of diminished information on GOV.UK
Payroll experts are seeking examples of inadequate PAYE information on the new government web hub, in an effort to add weight to concerns that HMRC material has deteriorated or vanished during migration to the site.
All the Revenue’s digital content is in the process of moving to GOV.UK, which is designed around users’ preference for navigating via the search facility.
The tax department made assurances that the Employment Income Manual would be transferred its entirety, but Payroll Alliance, the LexisNexis provider of payroll training, has received complaints that technical information outside of the manual has been diluted or gone missing.
Payroll Alliance has raised the issue with the taxman and is now asking for details of pages that may have been lost or changed for GOV.UK. Emails should be headed “GOV.UK website” and include the original HMRC addresses of problem pages, along with explanations of what has been changed or lost.
Material no longer on the taxman’s online service may still be available via the national archives.