The Revenue has moved to improve its handling of bereaved taxpayers' enquiries and documentation.
Dedicated teams will be responsible for matters of PAYE and self assessment, while form R27, which is required to finalise the tax affairs of the person who has died, has been redesigned to include a new section in which a personal representative, executor or administrator finalising the estate of the deceased can appoint someone to act on their behalf.
Completed R27s, self assessment returns and letters regarding bereavement should be sent to HMRC, Pay As You Earn and Self Assessment, PO Box 4000, Cardiff CF14 8HR.
A new bereavement helpline service can be reached by calling 0845 300 0627 and selecting the option buttons as instructed, to speak to a specialist adviser.