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In which the author takes a trip with HMRC’s free, online, corporation tax-filing software
KEY POINTS
- Robert discovers the real value of using an accountant to file returns.
- Accounts need to be rewritten for HMRC’s software.
- Capital allowances computation could not be corrected.
- Saving computations and tax returns does not mean that they can still be printed.
- Did HMRC provide a ‘good customer experience’?
I have just filed the corporation tax return for my company Dawn Publishing Ltd. So what? So I used HMRC’s free online filing software. Never again; next year I will use an accountant with proprietary software. It was a complete nightmare.
The first challenge was to download the software. I tried on Saturday. The site has a warning to save not run the download but I couldn’t even get to the screen to give me the choice.
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