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Eroding the adviser

19 October 2010 / Alex Byrne
Issue: 4277 / Categories: Comment & Analysis , Admin
ALEX BYRNE laments HMRC’s recent practice of copying clients into letters to the agent

KEY POINTS

  • The purpose of having a tax adviser.
  • Impact of a letter from HMRC on a taxpayer.
  • Keeping the adviser informed of a change in policy.
  • The adviser’s aim to settle cases speedily.

While assisting an accountant with an investigation case HMRC wrote to me to say they had sent a copy of a letter to the client. I thought it a one-off. When the same thing happened on another case I wondered if it was a coincidence. However when it occured yet again I realised it was a trend.

I checked the cases. Had I been guilty of delays? Well no: I had only just taken over dealing with them and always respond promptly. I checked with the clients that they had not asked HMRC to send copies of letters to...

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