Taxation logo taxation mission text

Since 1927 the leading authority on tax law, practice and administration
Home Saved articles Viewed items Login Contact Free Trial
|

Online woes

© Copyright LexisNexis 2024. All rights reserved.

10 March 2009
Issue: 4197 / Categories: Forum & Feedback , Admin
HMRC failures experienced over the past year

I have just read Allison Plager’s article Online filing: the aftermath and felt that I had to contact you to say that for many of us small tax practitioners this year’s online experience has been the worst ever.

I have used online filing for six years now and up to 2006-07 I would probably have given HMRC a mark of 8/10.

However my experiences this year (2007-08) suggest that a mark of no more than zero is appropriate.

Let me firstly confirm that with the use of Drummohr software everything has been done absolutely correctly at this end and all the problems that I have referred to HMRC they have eventually admitted all as being their fault.

Here is a list of HMRC failures that I have had personal experience of over the past year:

  • Failure to electronically acknowledge receipt of a Lloyd’s...

If you or your firm subscribes to Taxation.co.uk, please click the login box below:

If you are not a subscriber but are a registered user or have a free trial, please enter your details in the following boxes:

Subscribe Now...

Alternatively, you can register free of charge to read a limited amount of subscriber content per month.
Once you have registered, you will receive an email directing you back to read this item in full.

Please reach out to customer services at +44 (0) 330 161 1234 or 'customer.services@lexisnexis.co.uk' for further assistance.

RELATED ARTICLES
 

Online filing: the aftermath
READERS' FORUM premium icon
Read All
Readers forum: Claiming pre-registration input tax Practice tip: 19 December 2024 New Queries: 19 December 2024 Readers’ forum: Should I advise my client to declare income? Readers’ forum: Pension scheme set up as discretionary trust?
FIVE WAYS TO MAKE ACCOUNTS PRODUCTION AND TAX EASIER.
Download the exclusive Xero
free report here.

New queries
Please email any questions you might have
to: taxation@lexisnexis.co.uk.

NEWS premium icon
Read All
Automated tracking system for taxpayers could save £36m a year, study shows Welsh income tax rates are unchanged Business expenditure on R&D rises in 2023 HMRC targets landlords who may have undeclared rents Lump sums cannot be returned to pension scheme
DEADLINE DATES
CASES premium icon
Read All
No extenuating circumstances to extend deadline Delay in issuing penalties was no excuse for late return Sales of occupation income avoidance rules apply Whole of settlement was not subject to tax Payments were taxable as earnings
MOST POPULAR
Readers forum: Claiming pre-registration input tax No extenuating circumstances to extend deadline This week's opinion: 19 December 2024 Automated tracking system for taxpayers could save £36m a year, study shows Welsh income tax rates are unchanged
Copyright © 2024 LexisNexis
back to top icon