HMRC have asked that employers do not send them any new starter pension information (PENNOT) via the internet because the Revenue cannot currently process the data.
HMRC say that they hope to have the problem fixed by the end of April.
Employers can continue to send them using the electronic data interchange, or send paper versions as follows:
- where a new pensioner moves from employment to pension with the same employer, send paper form P160;
- otherwise, where the new pensioner starts receiving a pension, the pension provider should send HMRC a paper P45 or P46 as appropriate.