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Tactical misinformation

08 April 2008 / Robert Clubb
Issue: 4161 / Categories: Comment & Analysis , Admin
Is a form 64-8 worth the paper it's written on, asks ROBERT CLUBB

KEY POINTS

  • Centralised processing of forms 64-8 is not always efficient
  • HMRC are selective about information they copy in to agents
  • A consistent approach from HMRC would be helpful

One of the routines that causes so much frustration to agents and should be so simple for HMRC to get right is the processing of forms 64-8.

Agents often spend copious amounts of time chasing and re-submitting these forms not to mention those occasions where the agent discovers that after many years without explanation authority for them to act has disappeared into HMRC's equivalent of the Bermuda Triangle.

What is HMRC's solution to this? Start the whole process over again!

Some years ago when it was decided that the processing of 64-8s would be centralised in Longbenton agents with many years' experience such as myself confidently...

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