KEY POINTS
- It should be easier for businesses to register across the taxes.
- HMRC need to make their print guidance easier to understand.
- More publicity should be given to HMRC's simplified accounting schemes.
- Simplifying tax would help but HMRC need to consult on changes.
HMRC are 'not notorious for being a friendly amiable open organisation'. These were the words of Austin Mitchell MP as he framed a question for Paul Gray HMRC chairman who was giving evidence on how HMRC plans to make life simpler for small businesses.
'Paul Gray parried the question by saying that HMRC are trying to make their systems and processes 'more customer focused' but added that they were 'cracking down very hard even in a draconian way … on those deliberately seeking to defraud [HMRC]'.
This...
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