Derek G Black

Readers discuss topical subjects.

Online filing

Over the last 25 years I cannot recall an article or a letter in your publication praising or thanking the Inland Revenue (now HMRC) and they do not spring to their own defence.
An article in Taxation 19 May is again very critical of the online PAYE system.
Perhaps I can speak for the tens of thousands trying to get through on the helpline who, through no fault of their own, have been unable to access all or part of the online system and unable to submit when they can access it.