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Digital strategy

24 November 2015 / Andrew Hubbard , Jim Harra
Issue: 4528 / Categories: Comment & Analysis , Admin
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The implications of HMRC’s digital strategy for tax practitioners.
KEY POINTS
  • „„HMRC recognise the role of agents and are keen to include them in the digital service process.
  • „„Agents will be categorised on a risk basis using objective criteria.
  • „„Digital tax accounts will eliminate the need for the self-assessment filing deadline.
  • „„Agent online self-serve is in beta trial and will be extended to other services in 2016.
  • „„Digital accounts offer a 24/7 style of service.

Readers will know that I support the aims of HMRC’s digital strategy. It must be right that full advantage is taken of all of the possibilities offered in today’s digital world. Well-designed and properly implemented strategies have transformed many routine processes – from managing bank accounts online to renewing driving licences. But I know that there are concerns about some aspects of HMRC’s...

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