- HMRC recognise the role of agents and are keen to include them in the digital service process.
- Agents will be categorised on a risk basis using objective criteria.
- Digital tax accounts will eliminate the need for the self-assessment filing deadline.
- Agent online self-serve is in beta trial and will be extended to other services in 2016.
- Digital accounts offer a 24/7 style of service.
Readers will know that I support the aims of HMRC’s digital strategy. It must be right that full advantage is taken of all of the possibilities offered in today’s digital world. Well-designed and properly implemented strategies have transformed many routine processes – from managing bank accounts online to renewing driving licences. But I know that there are concerns about some aspects of HMRC’s...
Please reach out to customer services at +44 (0) 330 161 1234 or 'customer.services@lexisnexis.co.uk' for further assistance.