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HMRC staffing
Tackling HMRC’s customer service challenge
Steps for success
New low point for HMRC service levels
New low point
HMRC VAT helplines - different approach needed
Changing platforms
ARC report – making HMRC a world class tax authority
Towards a world class tax authority
A woman in tax
A woman in tax
HMRC customer service standards – is there hope?
Is there hope?
The new Working Together programme
Get on board
Has HMRC been over-ambitious with its modernisation plans?
Too much, too soon?
Taxation podcast, issue 4298
US taxpayers, HMRC staffing, insurance receipts...
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READERS'
FORUM
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Practice tip: Retaining clients: show you CARE
Readers’ forum: Does re-imbursement of repair costs include VAT?
Readers’ forum: What part of fixed sum award is tax exempt?
Readers’ forum: Amending articles of association
Readers’ forum: Can charity register for VAT and claim refund?
PREPARE YOURPRACTICE FOR 2025: 4 TIPS FOR A SMOOTH TAX FILING SEASON
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NEWS
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Key problems must be solved before making tax digital is implemented, warns ICAEW
Informal money transfer businesses to register
Professionals expect access to AI tools
Patent box relief awareness remains low
New service for authorised corporate service providers
DEADLINE DATES
Deadline dates for March 2025
CASES
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Too late to reinstate appeal
Preliminary studies were qualifying costs
Hypothetical contract was one of employment
Setting repayment against next return fails to avoid penalty
Holiday let business amounted to holding of investments