Admin

HMRC want volunteers to help them test the agent online self-serve (AOSS) now that it has successfully moved to a private beta phase.

The tax department is set to launch an expanded view of employer clients PAYE accounts, which will provide a monthly breakdown of employers’ PAYE liabilities and how payments received have been allocated to each period.

Agents wishing to take part in the latest stage of testing should complete the questionnaire on the taxman’s blog.

Dates for your 2015 diary

J Herbert (TC4395)

HMRC will spend £45m to improve their call-handling performance, the department has announced.

The funds will pay for 3,000 additional staff to join public-facing service teams, which will be further expanded by around 2,000 Revenue employees transferred from other areas to help in the run-up to the tax credits deadline on 31 July.     

The department has also bought new equipment that allows calls to be switched to offices outside of contact centres, allowing more HMRC workers to answer the phone.

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ISA rules

The Individual Savings Account (ISA) (Amendment No 4) Regulations 2015/1370 and the Child Trust Fund (CTF) (Amendment No 3) Regulations 2015/1371 have been made and will come into force on 1 July.

The Office of Tax Simplification (OTS) has refreshed its drive for user-friendly tax policies, by counselling the government on the key principles for avoiding complexity.

New advice from the independent Treasury body urges ministers and civil servants to ensure each proposed tax measure meets policy aims, has careful focus and accurate design, and is maintained properly.

Tax experts applaud Revenue’s “pragmatic” PAYE approach