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Access to the internet must be available to all.
A report by the Low Incomes Tax Reform Group (LITRG) calls on the government to act on its own research that shows that 10% of the population will never be digitally engaged and more than five million adults have never used the internet.
Anthony Thomas, chairman of LITRG, said: ‘While it is tempting to assume that cheaper broadband and increased use of smartphones and tablets mean that everyone can use online services, the stark reality as outlined in our report is that there are still millions of people who find it difficult to access the internet or lack the basic literacy, numeracy and digital skills to do so.’
He said access to the internet must be improved so that it is available to all, no matter where they live.
Digital Services for Taxpayers – effectiveness and engagement is here.
