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HMRC addressing online glitch affecting agents

© Copyright LexisNexis 2024. All rights reserved.

22 November 2016

Issue: 4577 / Categories: News

HMRC has removed 2SV if it was set up by agents on their Government Gateway account to access services on behalf of clients.

A glitch that prevented some agents accessing HMRC online services if they were registered for 2-step verification (2SV) is being addressed. The programme acts as an extra layer of protection for individuals and some small businesses. It is not intended for use by agents accessing services on behalf of clients.

HMRC has removed 2SV if it was set up by agents on their Government Gateway account to access services on behalf of clients. It is also putting in place a temporary measure to prevent agents signing up for services that require 2SV using the login details they have to access services on clients’ behalf.

The change will be automatic and agents need take no action. HMRC will provide updates on the plans to roll out 2SV to agents as they develop.

An HMRC spokesperson said: ‘This change was made to ensure the smooth-running of our services for customers and their...

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HMRC addressing online glitch affecting agents

© Copyright LexisNexis 2024. All rights reserved.

22 November 2016

HMRC has removed 2SV if it was set up by agents on their Government Gateway account to access services on behalf of clients.

A glitch that prevented some agents accessing HMRC online services if they were registered for 2-step verification (2SV) is being addressed. The programme acts as an extra layer of protection for individuals and some small businesses. It is not intended for use by agents accessing services on behalf of clients.

HMRC has removed 2SV if it was set up by agents on their Government Gateway account to access services on behalf of clients. It is also putting in place a temporary measure to prevent agents signing up for services that require 2SV using the login details they have to access services on clients’ behalf.

The change will be automatic and agents need take no action. HMRC will provide updates on the plans to roll out 2SV to agents as they develop.

An HMRC spokesperson said: ‘This change was made to ensure the smooth-running of our services for customers and their...

If you or your firm subscribes to Taxation.co.uk, please click the login box below:

If you are not a subscriber but are a registered user or have a free trial, please enter your details in the following boxes:

Subscribe Now...

Alternatively, you can register free of charge to read a limited amount of subscriber content per month.

Once you have registered, you will receive an email directing you back to read this item in full.

Please reach out to customer services at +44 (0) 330 161 1234 or 'customer.services@lexisnexis.co.uk' for further assistance.

Issue:

4577

Categories: News [1]

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