Taxation logo taxation mission text

Since 1927 the leading authority on tax law, practice and administration
Home Saved articles Viewed items Login Contact Free Trial
|

WebChat recommended means of contacting HMRC

© Copyright LexisNexis 2024. All rights reserved.

23 August 2016
Issue: 4564 / Categories: News

Latest round-up includes use of WebChat to contact HMRC.

Agent Update 55 contains a round-up of information for advisers. It includes articles on auto-enrolment and HMRC agent toolkits as well as an update on Working Together.

 

Online services helpdesk

HMRC’s online services helpdesk has been experiencing a high volume of calls. An alternative way to contact the helpdesk is through WebChat. This is a secure online text contact method where agents can electronically send sensitive information such as agent codes and client details.

WebChat is accessed from the online services helpdesk on GOV.UK. After opening the link the WebChat icon will automatically appear. This facility also allows the user to print the text conversation.

 

Telephone scam

A telephone scam involves leaving a recorded message purportedly from HMRC stating that the department is bringing a lawsuit against the individual and is going to sue them. The recipient is asked to call a...

If you or your firm subscribes to Taxation.co.uk, please click the login box below:

If you are not a subscriber but are a registered user or have a free trial, please enter your details in the following boxes:

Subscribe Now...

Alternatively, you can register free of charge to read a limited amount of subscriber content per month.
Once you have registered, you will receive an email directing you back to read this item in full.

Please reach out to customer services at +44 (0) 330 161 1234 or 'customer.services@lexisnexis.co.uk' for further assistance.

READERS' FORUM premium icon
Read All
Tax tip: Negligible value claim in a client’s tax return Readers’ forum: How can clients avoid paying large inheritance tax bill immediately? Readers’ forum: Time limits to amend returns Readers’ forum: Were repair costs capital expenditure? Readers’ forum: Can different apportionment methods be applied?
FIVE WAYS TO MAKE ACCOUNTS PRODUCTION AND TAX EASIER.
Download the exclusive Xero
free report here.

New queries
Please email any questions you might have
to: taxation@lexisnexis.co.uk.

NEWS premium icon
Read All
Agricultural and business property reliefs cut Employer National Insurance contributions to rise from April 2025 Londoners contribute the most tax in the nation Two-tier system for HMRC penalties creates unfairness Spotlight 65 highlights GDPR claims
DEADLINE DATES
CASES premium icon
Read All
Fields formed part of the garden and grounds Letter from HMRC did not constitute a pause Oral hearing to allow cross-examination Company deliberately understated sales Fixed protection 2014 revoked due to late contribution
MOST POPULAR
Autumn Budget 2024 Agricultural and business property reliefs cut Employer National Insurance contributions to rise from April 2025
Copyright © 2024 LexisNexis
back to top icon