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IT changes aimed at cost efficiency and better service to taxpayers.
HMRC have begun the migration of information technology services away from Aspire to direct control. The services and the 250 staff affected are as follows.
- Case management which offers a single unified platform for handling compliance cases.
- Customs and international (Excite) which provides a wide range of services including managing the movement of duty-suspended goods and exchanging claims for VAT refunds between EU member state tax authorities.
- Third-party supplier contracts as a result of which HMRC will take direct ownership of contracts with third-party suppliers for a range of IT hardware software services and consumables.
According to HMRC these changes will ultimately enable them to make savings of up to 24% on their £800m annual IT budget by 2020/21 while maintaining consistent...
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