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The long-running trial of real-time information ends today, with the new system for reporting PAYE launching tomorrow (6 April) for the vast majority of employers.
The end to the pilot scheme means HMRC will no longer issue their monthly online updates, and “it is no longer appropriate… to retain the dedicated email box as a route for contact for pilot employer queries”.
The long-running trial of real-time information ends today, with the new system for reporting PAYE launching tomorrow (6 April) for the vast majority of employers.
The end to the pilot scheme means HMRC will no longer issue their monthly online updates, and “it is no longer appropriate… to retain the dedicated email box as a route for contact for pilot employer queries”.
The dedicated helpline has also been closed, and employers are advised by the taxman to use the web guidance. If it fails to resolve the issue, employers are directed call their payroll software provider, the Revenue’s employer helpline for PAYE process issues, or the department’s online services helpdesk for software and technical filing issues.
HMRC have also reminded pilot employers about their end-of-year obligations:
- Indicate on the last full payment submission or employer payment submission for the year that it is the “final submission for the tax year”.
- Answer the end-of-year declarations and questions.
- Enter the employer's contracted-out number where applicable.
