The last straw

COMPUTERS ARE SO infuriating. Sometimes they allow you to do things automatically that would have taken days to do with a calculator. But sometimes they refuse to do something that ought to be completely straightforward. Why is it not possible to perform a simple email merge in Outlook from a list of addresses on a spreadsheet when you want to include an attachment? If anyone has a workable answer that does not involve spending money please send it in to taxpoll@lexisnexis.co.uk. More of our IT trials and tribulations in a moment.

2 500 and counting

At a rough estimate looking at the number on our spreadsheets of responses already processed and then at the pile of envelopes waiting to be dealt with I make the number of slips we have received about 2 500. I even had one batch come in through my door at...